Terms and Condition
Please read these Terms of Service (“Terms”) carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the MYKEVINMURPHY platform, you agree to comply with and be bound by these terms. Please note: These terms contain an arbitration clause and class action waiver that applies to all MYKEVINMURPHY Users and Members. It affects how disputes with MYKEVINMURPHY are resolved. By accepting these terms, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully. Thank you for using MYKEVINMURPHY!
These terms constitute a legally binding agreement (“Agreement”) between you and MYKEVINMURPHY (as defined below) governing your access to and use of the MYKEVINMURPHY website, including any subdomains thereof, and any other websites through which MYKEVINMURPHY makes its services available (collectively, “Site”), our mobile, tablet and other smart device applications, and payments (including but not to direct debit, FPX, credit, debit, recurring subscriptions, and other forms of transactional and stored value payments), processing and associated items, and all associated services (collectively, “MYKEVINMURPHY services”). The Site, Application and MYKEVINMURPHY Services together are hereinafter collectively referred to as the “MYKEVINMURPHY”.
Collectively the use of the term “MYKEVINMURPHY” may be used interchangeably within this document to denote any or all parts of our website, mobile applications, other services and access points, or the platform and should be viewed as such.
Our Privacy Policy, and other policies applicable to your use of the MYKEVINMURPHY are incorporated by reference into this Agreement.
When these terms mention “MYKEVINMURPHY,” “we,” “us,” or “our,” it refers to the MYKEVINMURPHY company you are contracting with. Your contracting entity will generally be determined based on your country of residence or establishment.
End Consumer must fill in Salon and Stylist they visited during checkout. Our collection and use of personal information in connection with your access to and use of the MYKEVINMURPHY is described in our Privacy Policy.
This set of Terms and Conditions will help you understand how MYKEVINMURPHY operates in serving you.
Return and Refund Policy
MYKEVINMURPHY reserves the right to modify the policy at any time without prior notice. Please ensure that you have read through our terms & conditions to avoid any misunderstandings.
We strictly do not allow refunds or exchanges for:
- Change of mind / interest
- Errors you have made in your order
It is the responsibility of customers who purchase our products to check the quantity and quality of their delivered order upon receiving it from our third-party logistics provider. Any discrepancies should be reported within 5 working days from the date of delivery.
We will only allow refunds for:
- Delivery Discrepancies
- Failure of our third-party logistics partner to fulfil the order • Order is not delivered as per scheduled delivery date
- Order is cancelled due to extenuating factors from MYKEVINMURPHY (e.g. peak periods)
- Incorrect Order Quantity
• There are missing items in the order
* Please send along all the proof of discrepancy / photo and below info to [email protected]
– Bank Name
– Bank account number
– Bank registered account holder name
we will credit to your account within 3-5 working days
We will only allow exchanges for:
- Delivery Discrepancies
- Wrong product(s) delivered
Kindly drop us an email ([email protected]) & attach clear snapshots of the hard copy invoice & all products received. We will arrange a courier to retrieve the order at your convenient date & time after we have verified your case.
Note: You will be required to return the goods in the same condition as delivered to you. We will not accept returned goods that show any signs of usage or damage.
- Delivery of Defective Products
- Product received is of unsatisfactory quality / has a manufacturing defectKindly drop us an email ([email protected]) & attach clear
snapshots of hard copy invoice, nature of defect & product batch code.
Note: You will be required to return the goods by depositing the defective product to our company. We will not accept returned goods that are almost empty. If you are unable to return the goods (empty or already thrown out), no product exchange will be rendered.
Terms and Condition
Please read these Terms of Service (“Terms”) carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using the MYKEVINMURPHY platform, you agree to comply with and be bound by these terms. Please note: These terms contain an arbitration clause and class action waiver that applies to all MYKEVINMURPHY Users and Members. It affects how disputes with MYKEVINMURPHY are resolved. By accepting these terms, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully. Thank you for using MYKEVINMURPHY!
These terms constitute a legally binding agreement (“Agreement”) between you and MYKEVINMURPHY (as defined below) governing your access to and use of the MYKEVINMURPHY website, including any subdomains thereof, and any other websites through which MYKEVINMURPHY makes its services available (collectively, “Site”), our mobile, tablet and other smart device applications, and payments (including but not to direct debit, FPX, credit, debit, recurring subscriptions, and other forms of transactional and stored value payments), processing and associated items, and all associated services (collectively, “MYKEVINMURPHY services”). The Site, Application and MYKEVINMURPHY Services together are hereinafter collectively referred to as the “MYKEVINMURPHY”.
Collectively the use of the term “MYKEVINMURPHY” may be used interchangeably within this document to denote any or all parts of our website, mobile applications, other services and access points, or the platform and should be viewed as such.
Our Privacy Policy, and other policies applicable to your use of the MYKEVINMURPHY are incorporated by reference into this Agreement.
When these terms mention “MYKEVINMURPHY,” “we,” “us,” or “our,” it refers to the MYKEVINMURPHY company you are contracting with. Your contracting entity will generally be determined based on your country of residence or establishment.
End Consumer must fill in Salon and Stylist they visited during checkout. Our collection and use of personal information in connection with your access to and use of the MYKEVINMURPHY is described in our Privacy Policy.
This set of Terms and Conditions will help you understand how MYKEVINMURPHY operates in serving you.
Return and Refund Policy
MYKEVINMURPHY reserves the right to modify the policy at any time without prior notice. Please ensure that you have read through our terms & conditions to avoid any misunderstandings.
We strictly do not allow refunds or exchanges for:
- Change of mind / interest
- Errors you have made in your order
It is the responsibility of customers who purchase our products to check the quantity and quality of their delivered order upon receiving it from our third-party logistics provider. Any discrepancies should be reported within 5 working days from the date of delivery.
We will only allow refunds for:
- Delivery Discrepancies
- Failure of our third-party logistics partner to fulfil the order • Order is not delivered as per scheduled delivery date
- Order is cancelled due to extenuating factors from MYKEVINMURPHY (e.g. peak periods)
- Incorrect Order Quantity
• There are missing items in the order
* Please send along all the proof of discrepancy / photo and below info to [email protected]
– Bank Name
– Bank account number
– Bank registered account holder name
we will credit to your account within 3-5 working days
We will only allow exchanges for:
- Delivery Discrepancies
- Wrong product(s) delivered
Kindly drop us an email ([email protected]) & attach clear snapshots of the hard copy invoice & all products received. We will arrange a courier to retrieve the order at your convenient date & time after we have verified your case.
Note: You will be required to return the goods in the same condition as delivered to you. We will not accept returned goods that show any signs of usage or damage.
- Delivery of Defective Products
- Product received is of unsatisfactory quality / has a manufacturing defectKindly drop us an email ([email protected]) & attach clear
snapshots of hard copy invoice, nature of defect & product batch code.
Note: You will be required to return the goods by depositing the defective product to our company. We will not accept returned goods that are almost empty. If you are unable to return the goods (empty or already thrown out), no product exchange will be rendered.